This policy explains how inquiry information may be used when visitors contact Schneider Electric about renewable energy equipment, storage systems, BOS components, solar inverters, EV charging infrastructure, UPS backup, or monitoring services.
Forms may collect name, email, company, project type, and technical requirements. Visitors may also provide site voltage, load profile, region, documentation needs, and other project information voluntarily.
Submitted information is used to respond to requests, route inquiries to suitable technical or commercial contacts, prepare documentation guidance, and improve the relevance of product information.
Inquiry details may be shared with appropriate regional support teams or authorized partners when needed to respond to a project request. Information is not intended for unrelated resale.
Visitors may request correction or removal of submitted contact information by contacting the engineering desk. Some information may be retained where required for business records or legal compliance.